Will my delivery be safe?
Our delivery partners, Royal Mail and DPD, Hermes have put measures in place in line with preventative guidance from the Public Health Authority. They have also made a series of adjustments to their parcel handling procedures.
In order to protect both the recipient and the delivery personnel as much as possible, they are minimising contact during delivery. They will not be handing over hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, where an item won't fit through the letterbox, they will place the item at the door. Having knocked on the door, they will then step aside to a safe distance while the recipient retrieves their item. This will ensure your item is delivered securely rather than being left outside.
Will my order arrive on time?
Our delivery partners are currently experiencing a significant increase in demand, therefore please allow an additional 1-2 working days for delivery.