We want you to be delighted every time you shop with us. Occasionally, though, we know you may want to return items and by law, you have the right to cancel the purchase of most items within 14 days without giving any reason. You also have statutory rights where goods are not as described, not fit for purpose or not of satisfactory quality.
If the product you purchase is faulty, or not as described, we may offer an exchange, refund or repair as appropriate.
28-day money back guarantee for any reason:
For 28 days after receiving your order, return your undamaged product and receive a full refund for any reason. If you have received such an item then please contact us detailing the problem and your order number so we can process a refund/replacement.
Products must be returned not later than 14 days after the day you have informed us about your decision to return the product.
Please note that the following conditions apply for returns:
Make sure that your returned articles are complete, unused, include the product label and are in their original packaging. This warranty does not cover failure of the product resulting from misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration. Environmental deterioration includes exposure to moisture, extreme heat or cold, and sun damage.